The COFE App

Run app, web, kiosk, mPOS and assisted ordering from one catalog and one live order lifecycle—across pickup, dine-in, curbside and delivery.

Commerce & Ordering

An order can enter anywhere without creating another operational system to manage.

App
Kiosk
mPOS

ORDER 4821

Iced Spanish Latte

CatalogMatched
AvailabilityConfirmed
FulfilmentPickup
Bar 02
Store
Backend

The value is operational: fewer disconnected definitions, cleaner handoffs and one customer context across every surface.

Unified catalog

Products, modifiers, availability and pricing stay consistent across every ordering surface.

Omnichannel checkout

Customers can order through branded apps, web, kiosk, QR and assisted service.

Order orchestration

Every order follows one state model from placement to preparation, handoff and completion.

Also included

Fulfilment modes · Live availability · Operational control

The service model and visual language change by brand while ordering, fulfilment, rewards and account logic remain connected underneath.

A branded commerce home with fulfilment choices and rewards
A Pret branded commerce home experience
A Kyan branded ordering and rewards experience

These stages are sequential: context enters once, the shared rule is resolved and the result reaches the right surface.

  1. 01

    Customer intent

    The order begins on any surface

    The same menu, identity and business rules are available whether the customer taps, scans or orders at the counter.

  2. 02

    Shared orchestration

    One core validates the order

    Availability, pricing, payment, loyalty and fulfilment rules are resolved before the ticket is released.

  3. 03

    Operational handoff

    The right location receives the work

    mPOS, kitchen, backend and admin all see the same order state and customer context.

Customer identity, business rules and operational outcomes remain connected from the phone to the back office.

iOS & Android

Branded discovery, ordering and live status

Web ordering

Fast checkout from links, search and campaigns

Kiosk

Connected self-service inside the store

mPOS

Assisted ordering wherever service happens

Backend

Order services, rules and integrations

Admin panel

Catalog, branch and exception control

See Commerce & Ordering operating across the full system.

We will walk through the customer experience, operating controls and shared intelligence using your business context.