Points ledger
Earn, redeem, expire and adjust points through one reliable customer balance.
The COFE App — our platform, live in the hands of millions.
Run points, tiers, stamps, milestones, subscriptions and receipt-based earning through one customer ledger across every channel.
Loyalty & Rewards
Customers earn and redeem through the same program whether they order in the app, at the kiosk or at the counter.
Visit progress
Four visits remembered everywhere.
The same balance can earn and redeem in the app, at the kiosk or with a team member at the counter.
The value is operational: fewer disconnected definitions, cleaner handoffs and one customer context across every surface.
Earn, redeem, expire and adjust points through one reliable customer balance.
Recognize valuable customers with progression and benefits that travel across channels.
Turn familiar visit-based mechanics into a branded, measurable experience.
Also included
Milestones · Subscriptions · Scan and earn
Delivered reward and milestone interfaces show how loyalty mechanics can remain visible, branded and connected to the customer ledger.



These stages are sequential: context enters once, the shared rule is resolved and the result reaches the right surface.
Recognize
Identity and current program state are available before the transaction is completed.
Evaluate
Points, stamps, tiers and eligibility are calculated against the same order context.
Return
Balances and milestones update immediately wherever the customer interacts next.
Customer identity, business rules and operational outcomes remain connected from the phone to the back office.
Balances, rewards and member progress
Earn and redeem during checkout
Identify members and apply benefits
Scan, earn and assisted redemption
Program rules and ledger integrity
Program design and member service
We will walk through the customer experience, operating controls and shared intelligence using your business context.