The COFE App

Run points, tiers, stamps, milestones, subscriptions and receipt-based earning through one customer ledger across every channel.

Loyalty & Rewards

Customers earn and redeem through the same program whether they order in the app, at the kiosk or at the counter.

Visit progress

Four visits remembered everywhere.

The same balance can earn and redeem in the app, at the kiosk or with a team member at the counter.

The value is operational: fewer disconnected definitions, cleaner handoffs and one customer context across every surface.

Points ledger

Earn, redeem, expire and adjust points through one reliable customer balance.

Tier programs

Recognize valuable customers with progression and benefits that travel across channels.

Digital stamps

Turn familiar visit-based mechanics into a branded, measurable experience.

Also included

Milestones · Subscriptions · Scan and earn

Delivered reward and milestone interfaces show how loyalty mechanics can remain visible, branded and connected to the customer ledger.

Pret spin-the-wheel experience before interaction
Pret spin-the-wheel reward outcome
Kyan milestone loyalty interface

These stages are sequential: context enters once, the shared rule is resolved and the result reaches the right surface.

  1. 01

    Recognize

    The customer is identified

    Identity and current program state are available before the transaction is completed.

  2. 02

    Evaluate

    The right mechanic is applied

    Points, stamps, tiers and eligibility are calculated against the same order context.

  3. 03

    Return

    Progress becomes a reason to come back

    Balances and milestones update immediately wherever the customer interacts next.

Customer identity, business rules and operational outcomes remain connected from the phone to the back office.

iOS & Android

Balances, rewards and member progress

Web ordering

Earn and redeem during checkout

Kiosk

Identify members and apply benefits

mPOS

Scan, earn and assisted redemption

Backend

Program rules and ledger integrity

Admin panel

Program design and member service

See Loyalty & Rewards operating across the full system.

We will walk through the customer experience, operating controls and shared intelligence using your business context.